How did we perform the training?

During a half-day workshop we gave the entrepreneurs theoretical and practical training in design thinking. Moderated by Expedition Mondial they tried out interview techniques, mini analysis methods and customer journey mapping. Together we got to discuss the implications, benefits and challenges with working with design thinking, as well as the short and long term value it can provide for their business and their teams. After the workshop we were asked to offer online coaching for some of the participants, and together with the tools and templates the entrepreneurs could continue their exploration and use of design thinking with their teams and customers.

How did the entrepreneurs experience the training?

Different customers need different types of processes. By applying Design Thinking we can offer the right process and solution to each customer!

- Tendekayi Katsiga, CEO of Deaftronics, a producer of solar powered batteries for hearing aid